Hotel Operations Supervisor

2 weeks ago


Grande Cache, Canada Misty Mountain Inn and Suites Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Misty Mountain Inn and Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless operations.
  • Work Scheduling and Procedures: Establish and implement work schedules and procedures to optimize productivity and efficiency.
  • Problem-Solving and Technical Advice: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Guest Services: Assist clients/guests with special needs and ensure that their requirements are met.
  • Workforce Management: Co-ordinate, assign, and review work to ensure that tasks are completed efficiently and effectively.
  • Staff Development: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, machinery, and arrange for repair work to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies as needed.
  • Work Environment: Work in a fast-paced hotel environment, with a focus on providing exceptional customer service and ensuring that our hotel is a safe and welcoming place for our guests.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: Hotel, motel, resort.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.


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