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Hotel Operations Manager

2 months ago

Grande Cache, Canada Misty Mountain Inn and Suites Full time
Hotel Managing Supervisor

Misty Mountain Inn and Suites is seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Co-ordinate activities with other work units or departments to ensure seamless operations
  • Establish and maintain work schedules and procedures to optimize productivity and efficiency
  • Resolve work problems and provide technical advice to staff to improve productivity and product quality
  • Assist guests with special needs and provide exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain the operation of computer systems, equipment and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies to ensure that the hotel has the necessary resources to operate effectively
Requirements
  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment
  • English as the primary language of work
  • 30 to 40 hours of work per week