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Hotel Operations Supervisor

2 months ago

Grande Cache, Canada Misty Mountain Inn and Suites Full time
About the Role

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Misty Mountain Inn and Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure seamless operation of the hotel.
  • Work Scheduling and Procedures: Establish work schedules and procedures to ensure that tasks are completed efficiently and effectively.
  • Problem-Solving and Technical Advice: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Guest Services: Assist clients/guests with special needs and ensure that their requirements are met.
  • Work Co-ordination and Review: Co-ordinate, assign, and review work to ensure that tasks are completed to a high standard.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies as needed.
  • Work Environment: Work in a fast-paced hotel environment, with a focus on providing exceptional customer service and ensuring that the hotel runs smoothly and efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a hotel management role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.