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Client Care Specialist
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Prince George, British Columbia, Canada Hub International Canada West ULC (Canada West) Full timeHi, we're HUBWe're proud to be a leading insurance brokerage where we advise businesses and individuals on how to achieve their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists that bring clarity to a changing world with tailored solutions and...
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Client Care Specialist
2 months ago
We are seeking a highly motivated and detail-oriented Client Care Specialist to join our team at HUB International Canada West ULC (Canada West). As a key member of our Commercial Insurance team, you will play a critical role in providing exceptional client service and support.
Key Responsibilities- Assist producers and marketers with all aspects of servicing commercial accounts, including policy administration and client communication.
- Meet existing clients' needs by processing documentation, answering inquiries, and providing policy information.
- Review and ensure accuracy of policy documentation from insurers before forwarding to clients.
- Communicate with clients regarding renewal information, policy changes, and other account-related matters.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with the team to achieve business objectives and support the growth of our commercial insurance business.
- Level 2 Insurance License or willingness to obtain.
- Self-motivated with a strong sense of urgency and attention to detail.
- Minimum of one year commercial insurance experience as an Insurance Advisor.
- Pro-active and a self-starter with excellent communication and interpersonal skills.
- Strong customer service focus with the ability to deliver positive client experiences.
- Proficiency in Microsoft Word, Excel, and Outlook.
- A competitive salary range of $55,000.00 to $68,000.00, depending on experience and qualifications.
- A comprehensive benefits package, including extended health benefits, disability insurance, and RRSP matching.
- A dynamic and supportive work environment with opportunities for growth and professional development.
- A chance to work with a leading insurance brokerage and make a meaningful contribution to our team's success.
HUB International Canada West ULC (Canada West) is a leading insurance brokerage that provides a wide range of insurance and risk management solutions to businesses and individuals. We are committed to delivering exceptional client service and building long-term relationships with our clients.
We value entrepreneurship, integrity, teamwork, accountability, and service, and we are looking for like-minded individuals to join our team.
