Senior Technical Administrator

4 days ago

Victoria, British Columbia, Canada University of Victoria Full time $72,242 - $79,650
About the Role

We are seeking a highly skilled and experienced Senior Technical Administrator to join our team at the University of Victoria. As a key member of our IT department, you will be responsible for providing technical leadership and support for our computer labs, ensuring that they are running smoothly and efficiently.

Key Responsibilities
  • Manage and maintain computer labs, including hardware, software, and policies
  • Implement cybersecurity controls and ensure the security of our systems
  • Support printing, file storage, and other supporting services
  • Develop faculty-specific digital learning environments
  • Train and support users of the computer labs
  • Translate requests for software and computing environments into technical requirements
  • Respond to problems encountered in computer labs
  • Maintain hardware and software inventory and configuration details
Requirements

To be successful in this role, you will need:

  • An undergraduate degree in Computer Science, Engineering, IT, Business, or a related field
  • A minimum of 2 years of experience in IT support, including experience operating and maintaining computer labs or computing facilities
  • Experience resolving complex IT problems related to Windows, Mac, and Linux computers
  • Strong administrative and organizational skills, as well as the ability to lead and motivate a team
  • Excellent communication and interpersonal skills
What We Offer

The University of Victoria is committed to providing a diverse and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

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