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Senior Technical Administrator
2 months ago
The University of Victoria is a leading institution in Canada, known for its commitment to diversity and inclusion. We are seeking a highly skilled and experienced Senior Technical Administrator to join our team.
This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing technical leadership and support to our computer labs. You will work closely with faculty, instructors, and departments to implement requirements for teaching, learning, and research in UVic computer labs.
As a Senior Technical Administrator, you will be responsible for managing physical and virtual computer labs, including hardware, software, policies, and management tools. You will also be responsible for supporting printing, file storage, and other supporting services, as well as developing faculty-specific digital learning environments.
We are looking for a highly motivated and organized individual with a strong background in IT and experience in managing computer labs. You should have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.
The successful candidate will have a strong understanding of Windows, Mac, and Linux operating systems, as well as experience with enterprise networking, virtualization, and containerization. You should also have experience with software packaging, licensing, and updates, as well as information security and software licensing.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Manage physical and virtual computer labs, including hardware, software, policies, and management tools.
- Support printing, file storage, and other supporting services.
- Develop faculty-specific digital learning environments.
- Train and support users of the computer labs.
- Translate requests for software and computing environments into technical requirements and implement solutions.
- Respond to problems encountered in computer labs.
- Maintain hardware and software inventory and configuration details.
- Manage small to medium projects to deliver new or updated computer labs.
- Undergraduate degree in Computer Science, Engineering, IT, Business, or other relevant discipline.
- Minimum of 2 years of experience in IT support, including experience operating and maintaining computer labs or computing facilities.
- Experience resolving complex IT problems related to Windows, Mac, and Linux computers.
- Experience solving complex IT problem escalation and resolution.
- Strong understanding of Windows, Mac, and Linux operating systems.
- Experience with enterprise networking, virtualization, and containerization.
- Experience with software packaging, licensing, and updates.
- Information security and software licensing experience.
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to creating a diverse and inclusive work environment, and we welcome applications from members of underrepresented groups.
To learn more about this opportunity, please click here.
