Financial Services Representative

2 days ago


Stratford, Ontario, Canada Royal Bank of Canada Full time
Unlock Your Potential as a Financial Services Representative

Are you passionate about delivering exceptional customer experiences and driving business growth? Do you have a knack for understanding clients' needs and finding innovative solutions?

We are seeking a highly motivated and results-driven Financial Services Representative to join our team at Royal Bank of Canada. As a key member of our branch, you will play a vital role in putting clients first and championing the RBC brand.

Job Summary:

The Financial Services Representative will be responsible for providing top-notch service to clients, identifying sales and referral opportunities, and contributing to team results by listening and spotting opportunities to offer additional advice.

About the Role:

  • You will proactively engage with clients in the branch, delivering an outstanding service experience through completing transactions and identifying sales and referral opportunities.
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience, drive solutions, and retain business.
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to work as one RBC team.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Requirements:

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environments.
  • Drive and self-motivation, excellent communication skills, and emotional intelligence.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.

What We Offer:

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • Work in a dynamic, collaborative, progressive, and high-performing team.

Salary: $60,000 - $80,000 per year, depending on experience.

Location: Perth, Canada.



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