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Assistant Branch Manager/Advisor
2 months ago
We are seeking a highly skilled and experienced Assistant Branch Manager/Advisor to join our team at Royal Bank of Canada. As a key member of our branch, you will be responsible for delivering exceptional client experiences and maximizing opportunities through sales enablement and coaching, digital education, and collaboration with RBC partners.
Key Responsibilities- Foster long-lasting relationships with clients and provide professional advice to contribute to their success and the success of the business and community.
- Ensure high employee engagement through talent management, development, and career planning.
- Deliver results through strong sales management routines and coaching ability.
- Provide professional advice and education on complex credit and investment personal and business needs.
- Collaborate with market-leading professionals in financial planning, retirement planning, home equity finance specialists, and business banking experts to ensure clients receive customized expert advice.
- Model and coach the team on client advice and education, problem resolution, and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
- Partner with the manager to ensure operational effectiveness of the branch and maximize the performance of the team.
- Address local community needs through appropriate recruitment and management practices.
- Minimum of 2-3 years' experience in a relationship management role within the financial industry.
- Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date.
- Strong multi-tasker and self-starter who is comfortable working independently and in a flexible environment.
- A post-secondary diploma/degree, ideally in Commerce, Business Administration, or related experience.
- A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in financial services.
- A collaborative and inclusive work environment.
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
