Rental Operations Manager

2 weeks ago

Mississauga, Ontario, Canada Battlefieldequipment Full time

We are seeking a highly skilled Rental Operations Manager to lead our Mississauga branch. This is an exciting opportunity for a seasoned professional to drive business growth, improve customer satisfaction, and foster a positive work environment.

Key Responsibilities:

  • Safety Leadership: Ensure all employees adhere to company safety standards and customer safety protocols when on-site.
  • Business Development: Identify new business opportunities, develop location strategies, and manage resources to increase revenue and maximize profitability.
  • Market Analysis: Conduct thorough market analysis to understand customers, competitors, and local market initiatives.
  • Inventory Management: Maintain an optimal inventory of equipment for service and repair within accepted company standards.
  • Team Management: Hire, train, and mentor team members in various roles, from rental coordinators to parts, service, and drivers.
  • Performance Reviews: Conduct regular performance reviews with staff, discussing strengths, development opportunities, and holding employees accountable for daily activities and business objectives.
  • Merchandising Initiatives: Drive in-store merchandising efforts, including pricing, inventory control, product placement, and more.
  • Policies and Procedures: Ensure all corporate policies and procedures are administered and followed by branch staff.
  • Customer Service: Foster a high level of customer satisfaction, resolving service issues efficiently.
  • Reporting and Analysis: Prepare and review monthly, quarterly, and annual reports, including profit and loss statements, safety inspections, operating reviews, and budgets.
  • Financial Management: Monitor overdue accounts, credit risks, and maintain accurate inventories to prevent slow-moving items.
  • Expenditure Control: Authorize expenditures, approve invoices, and manage petty cash effectively.

Requirements:

  • 5+ Years of Experience: In the rental industry or related fields, including construction, home improvement, or retail.
  • Multi-Tasking: Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Leadership Skills: Proven track record of decisive actions via analytical thinking, goal-directed leadership, and service-oriented performance.
  • Results-Oriented: Demonstrated history of success in driving business growth and improving operational efficiency.
  • Financial Acumen: Competent financial management skills, with experience in directing and motivating teams.
  • Communication Skills: Excellent oral and written communication skills, with the ability to interface with cross-functional teams and departments.
  • Technical Skills: Proficiency in Word, PowerPoint, and Excel, with valid driver's license and clean driver's abstract.
  • Health and Safety: Experience with Health and Safety training is an asset, as is technical aptitude of CAT equipment and operations.
  • Travel Requirements: Willingness to travel as required for business purposes.

Estimated Salary: $120,000 - $150,000 per year, depending on experience.

Battlefield Equipment Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive. We embrace diversity of thought, experience, and perspective, combining unique skills and capabilities to drive successful outcomes for all stakeholders.

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