Power Distribution Operations Manager

1 week ago

Mississauga, Ontario, Canada Encore Global Full time
Job Overview

We are seeking an experienced Power Distribution Operations Manager to join our team at Encore Global. This role will involve overseeing the execution of electrical requirements for assigned venues, including outside production companies operating at Encore locations with exclusive power distribution agreements.

Key Responsibilities:
  • Staff Development
    • Identify development needs and provide training for team members. Assist with career and performance goal setting and tracking.
    • Recruit, hire, and manage full-time dedicated power distribution staff at assigned locations. Partner with venue leaders to manage cross-trained staff.
    • Performance manage, lead, motivate, and progressive discipline (as needed) staff members.
    • Assign projects based on factors including existing relationships, area of expertise, and personality.
    • Partner with venue and regional leadership to ensure all on-site personnel who provide power distribution services have received proper training and acquired necessary skills to safely execute power distribution according to Encore's standard operating procedures.
    • Support all local, regional, and national training efforts related to power distribution.
  • Safety Compliance
    • Complete field assessments regarding power safety compliance within assigned regions.
    • Assist with periodic site inspections of new and existing facilities and evaluation of the safety of existing power distribution infrastructure. Work with venue and Regional leaders to recommend necessary improvements or modifications to existing power infrastructure.
    • Assume responsibility as Designated Master Electrician for Encore's ECRA License. Submit and manage permits where applicable for electrical work in Ontario.
    • Labor and Equipment Management
      • Partner with venue and regional leadership to publish and maintain work schedules. Maintain a positive employee relations environment.
      • Create and execute power distribution load-in/load-out plans for trade shows and production events. Support planning of power distribution for small and mid-sized core AV meetings managed by venue leaders, where complexity is within on-site team's skill level.
      • Supervise and complete set and strike of required power distribution for general sessions, breakouts, computer labs, meal functions, entertainment events, exhibitors, decorators, and production companies, including building custom cables and assisting in the fabrication of electrical components if needed.
      • Troubleshoot when problems arise.
      • Partner with venue and regional leaders to manage power distribution inventory and be responsible for power equipment sub rental and subcontract labor management and reduction.
      • Read, assist in creation, and execution of exhibitor order forms, electrical, and exhibitor booth diagrams/blueprints, and determine labor and material needs for future shows.
    • Customer Relations
      • Demonstrate strong customer service skills as part of maintaining positive relationships with all internal and external clients.
      • Develop strategies for influencing potential internal and external clients.
      • Provide support, either personally or through delegation, in the preparation of quotes as requested.
      • Interpret requirements for both equipment and labor. Assist sales teams in the specification of show labor requirements to ensure that required margins are met.
      • Effectively direct Encore employees and manage outside electricians and when required to do so.
      • Cross-train Encore coworkers and, if needed, assist with normal day-to-day audio visual set-ups/strikes.
    • Company Support
      • Assist RVP, Specialty Services with site inspections of new and existing facilities as well as the evaluation, design, maintenance, and installation of Power Distribution infrastructure.
      • Assist venue and regional leaders in the creation and sale of Encore-produced shows that ensure standard operating procedure compliance and timeline efficiency.
      • Provide on-site support as needed to ensure strategic projects are delivered on-time and local expectations are carefully managed.

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