Front Desk Associate
2 days ago
As a key member of the Health Careers in Sask team, the Front Desk Associate will provide exceptional reception and administrative support services to our clients and staff. The successful candidate will be responsible for operating the switchboard, directing calls, responding to codes and alarms, and providing general information to clients and visitors.
Key Responsibilities
- Operate the switchboard and respond to calls, emails, and other communications in a professional and courteous manner
- Provide reception and registration services to clients and visitors, including handling admissions, discharges, and other administrative tasks
- Maintain accurate and up-to-date records and files, both electronic and paper-based
- Provide general information and assistance to clients and staff, including answering questions and resolving issues
- Work collaboratively with other team members to achieve departmental and organizational goals
Requirements
- 2-year diploma in Medical Administrative Assistant or related field
- Proficiency in computer software and applications, including Microsoft Office and other relevant systems
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse client groups and staff members
- Ability to work independently and as part of a team, with a strong focus on customer service and client satisfaction
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