Hotel Front Desk Clerk

6 months ago

Humboldt, Canada Bella Vista Inn Full time

Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Night Front Desk Clerk. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and providing exceptional hospitality service. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for delivering outstanding guest experiences, we would love to hear from you. This position is for a minimum of two night shifts per week 11:00pm to 7:00am.

**Duties**:

- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage reservations and room assignments using our hotel management system
- Process payments and maintain accurate records of guest transactions
- Maintain cleanliness and organization at the front desk area

**Experience**:

- Previous experience in customer service or hospitality is preferred but is not necessary
- Excellent phone etiquette and interpersonal skills
- Familiarity with hotel operations and front desk procedures is a plus

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: No less than 16 per week

Schedule:

- Night shift

**Language**:

- English (required)

Work Location: In person

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