Program Coordinator

4 weeks ago

Humboldt, Canada Big Brothers Big Sisters of Humboldt Full time

**Overview of Position**
- The Coordinator will be responsible for providing direct service to children, youth, families and volunteers in Big Brothers Big Sisters of Humboldt (BBBSH) programs following the National Standards as specified by BBBSC.
- The Coordinator will also develop and steward partnerships with other agencies, schools, funders, and sponsors.

**Key Responsibility Areas**
- Service Delivery_
- Actively recruit, screen, and maintain adult volunteers or mentors to be matched with children and youth to ensure the program objectives are met and the development of friendships, activities and mutual respect is fostered
- Maintain and provide service to volunteer / child matches,
- Complete the closure of volunteer and child files.
- Complete the volunteer, family, and child exit interviews.
- Provide service to Waiting Mentees. Plan and supervise group activities of volunteers and children as needed.
- Prepare of all administrative forms including notes, statistical recording, and program support.
- Ensure data input and the updating of data and other reporting/record keeping is being done in a timely and efficient manner as specified in the Standards of Big Brothers Big Sisters of Canada.
- Maintain confidentiality of all files and information regarding families, volunteers, staff, and Board.
- Comply with National standards, contracts, licenses and applicable legislation. Ensure all necessary documentation related to the program/project is in place.
- Orientate and train volunteers as necessary and support committee and volunteer coordinators.
- Inform families of acceptance or denial of service
- Program Development_
- Provide input in the development, implementation, and evaluation of present and potential programs
- Partnership Development_
- Make referrals to the organizations and agencies that may provide beneficial services to families
- Liaison with schools, other youth service agencies, community groups, clubs, participants, volunteers, and the public in general
- Work with media and other promotional activities, as required. Assist in the development of print materials associated with the program
- Attend and represent BBBS agency and programs as required at meetings and evening functions of related organizations
- Fundraising_
- Assist in ensuring adequate financial support from the community to sustain the BBBS satellite program.
- Support the Development and stewardship of relationships with funders and event sponsors.
- Along with other agency staff, plan and attend fundraising events.
- Review annual plans with the CEO.
- Volunteer Recruitment_
- Represent BBBS at career fairs and recruitment presentations.

**Core Competencies**
- Community - bringing community members together safely for the common purpose of mentoring children and youth. Identifying and responding to youth needs with innovative and inclusive mentoring programs and services aligned with our theory of change. Fostering an inclusive and respectful culture within our agency and federation.
- Knowledge and appreciation of Indigenous cultures, ways of knowing and community protocols.
- Collaboration - collaborating meaningfully and creating partnerships that strengthen our position to deliver on our mission, vision, and theory of change. Sharing and working with stakeholders to leverage our expertise to maximize impact.
- Communication - must be able to convey information and opinions to diverse audiences in both verbal and written contexts with clarity and conciseness. Expresses honestly, clearly, and constructively. Maintains open and positive communications with others and shares information in a timely and appropriate manner, exhibiting effective listening skills.
- Integrity - recognizing and valuing difference, embracing courage, and letting honesty guide your actions. Being trusting and transparent; owning your missteps and learning from experience.
- Respect - treating everyone as equals who value each other with kindness and appreciation. Engaging with our colleagues and communities in a professional manner at all times. Recognizing that diversity of thought and opinion strengthens our collective work.
- Leadership: Must be willing to share areas of competence with others and coaches and encourage input from peers. Must show personal leadership within the position, through setting priorities, meeting timelines, setting high expectations and continuously improving the function.
- Adaptability - react effectively when business and environmental factors change. Ask questions and learn from your experiences. Engage in educational and community workshops/programs to advance your job requirements.

**Job Related Competencies**
- Research - stay up to date on current research on client demographics
- Public speaking - comfortable speaking in front of groups both within the agency (staff meeting, training, group activities) and outside (presentations, career fairs)
- Group facilitation - ability to plan activities

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