Client Care Specialist

4 weeks ago

Victoria, British Columbia, Canada Hub International Canada West ULC (Canada West) Full time

At HUB International Canada West ULC, we're proud to be a leading insurance brokerage, ranked 5th among the world's largest. We're dedicated to helping businesses and individuals achieve their goals by providing tailored solutions and unrelenting advocacy.

The Opportunity

We're seeking a bright, outgoing, and people-oriented individual to join our team as an Auto Associate. As an Auto Associate, you'll advise new and existing clients on how to best protect their assets with automobile insurance. You'll build relationships, offer solutions, and achieve performance targets while continuously learning and developing your skills.

What You'll Bring to Our Team

  • Easy-going and down-to-earth with a passion for building relationships
  • Ready to work hard and drive results
  • Detail-oriented and reliable with a focus on delivering exceptional service
  • Thrives in a team environment with a collaborative mindset
  • High school education or equivalent
  • Level 1 Insurance License is an asset, but not required

A Day in the Life

  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Administrative duties, such as answering the phone and inventory restock

Salary Expectations

The expected salary range for this position is $42,000.00 to $44,000.00, with comprehensive benefits and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions.

Why Choose HUB?

  • Enjoy making friends and working with a talented team
  • Work hard and play hard with our staff holiday parties
  • Take a paid day off for your birthday and celebrate with us
  • Give back to your community with paid half-day volunteering
  • Grow within the organization with room for advancement
  • Enjoy lots of company perks, benefits, RRSP matching, and great compensation

Your Future with HUB

Choose a career with HUB International Canada West ULC and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you'll become part of a rapidly growing company that offers significant opportunity for advancement.

We value education and continuous learning, and we'll assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations, or programs.

Our Vision

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission

To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference in their communities.

Our Core Values

  • Entrepreneurship: We encourage innovation and educated risk-taking.
  • Integrity: We do the right thing every time.
  • Teamwork: We work together to maximize results.
  • Accountability: We measure and take responsibility for outcomes.
  • Service: We serve customers, communities, and colleagues.

If you value what we value and like the perks along the way, we invite you to learn more about our team and apply today.

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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