Restaurant Operations Director
3 days ago
About Us
Boston Pizza Markham is a fast-paced restaurant committed to providing exceptional dining experiences.
Job Title: Restaurant Operations Director
Salary: $70,000 - $90,000 per year
About the Job
We are seeking an experienced Restaurant Operations Director to oversee the daily operations of our restaurant. This is a challenging role that requires strong leadership and organizational skills.
Responsibilities
- Sales and Revenue Management: Monitor sales trends, identify areas for improvement, and develop strategies to increase revenue.
- Staff Supervision: Lead and manage a team of staff members, providing guidance, training, and coaching to ensure excellent customer service and high-quality food preparation.
- Cost Control: Manage inventory, negotiate with suppliers, and maintain budget control to optimize profitability.
- Customer Service: Foster a positive dining experience for customers by addressing complaints, resolving issues, and ensuring prompt service.
- Marketing: Participate in marketing initiatives, implement promotional plans, and analyze their effectiveness.
Requirements
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a supervisory or management role in the hospitality industry.
- Licenses and Certifications: Food Safety Certificate.
Work Environment
The work environment is fast-paced, with tight deadlines and a combination of sitting, standing, and walking. Standing for extended periods is required.
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