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Hotel Operations Supervisor

2 months ago


Fort St John, Canada Radisson Hotel Fort St. John Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at Radisson Hotel Fort St. John. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and leading a team of hotel staff.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and food and beverage teams.
  • Guest Services: Ensure that all guests receive exceptional service, responding to their needs and resolving any issues promptly.
  • Operations Management: Oversee the maintenance and upkeep of the hotel, including the management of budgets and resources.
  • Training and Development: Provide training and guidance to hotel staff to ensure they have the skills and knowledge needed to deliver excellent service.
  • Problem-Solving: Identify and resolve any operational issues that may arise, ensuring that the hotel runs smoothly and efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of experience in a hotel operations role
  • Language: English
  • Work Hours: 40 hours per week