Hotel Operations Manager

4 weeks ago


Fort St John, Canada Howard Johnson Hotel Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Howard Johnson Hotel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Coordinate and review work assignments to ensure efficient operation of the hotel.
  • Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Maintain and repair hotel equipment, systems, and machinery to ensure business continuity and customer satisfaction.
  • Develop and implement diversity and cross-cultural training programs to create a welcoming work environment for newcomers and refugees.
  • Provide mentorship, coaching, and networking opportunities for Indigenous workers and offer cultural competency training to all employees.
  • Work closely with the management team to achieve business objectives and improve hotel operations.
Requirements:
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in hotel management or a related field.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong knowledge of hotel operations, customer service, and staff management.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a diverse team and contribute to the success of Howard Johnson Hotel.


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