Experienced Handyman Professional

2 weeks ago

Whitby, Canada Mr. Handyman Full time
About Mr. Handyman

At Mr. Handyman, we're dedicated to providing exceptional service and quality work to our customers. As a highly skilled handyman professional, you'll be an integral part of our team, working to deliver a great experience that wows life-long repeat customers.

Key Responsibilities
  • Completing Maintenance & Repairs - You'll be responsible for completing small to medium maintenance and repairs for home and commercial projects, with project lengths ranging from two hours to two days.
  • Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.
  • Create Life-Long Customers - Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.
How We'll Measure Performance
  • Customer Satisfaction (NPS) - For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You'll need both a high response rate and high satisfaction rate.
  • Revenue Target - Our office gets you in the door, and it's your job to stay there and find additional ways to be of service to the customer.
  • Effective Billing Rate - It's your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.
  • Recall Percentage - We guarantee all our work for one year. The work needs to be done correctly, the first time.
Requirements
  • Live within the area
  • Have 8+ years' experience as a paid handyman
  • Own your own tools
  • Be insurable for driving our vehicle (Employee Only)
  • Complete a background and driving record check
  • Able to lift 50 pounds independently
  • Able to safely work at heights and work overheard for extended periods of time
  • Professional appearance and maintenance of company-provided vehicle
Benefits & Pay

As a sub-contractor, you tell us your price. As an employee, the pay range for this position is $30.00 to $40.00/Hour and is dependent on your experience as a professional handyman as well as your experience with other home repair and maintenance projects such as carpentry, plumbing, and drywall.

At Mr. Handyman, we're committed to providing a supportive environment that allows our team members to thrive. If you're a skilled handyman professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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