ERP Administrator

4 days ago

Vaughan, Ontario, Canada Watson Building Supplies a GMS Company Full time

{"h1": "ERP Administrator Job Description", "p": "At Watson Building Supplies a GMS Company, we are seeking an experienced ERP Administrator to support and maintain our Enterprise Resource Planning program. This role requires a strong analytical mindset, excellent communication skills, and the ability to work independently in a fast-paced environment.", "ul": [{"li": "Perform routine ticket management and escalations to drive ERP-related problems to final resolution."}, {"li": "Develop a comprehensive understanding of the applications and infrastructure within the environment and how they impact employees, customers, and the business."}, {"li": "Assist in remote troubleshooting and resolution of customer incidents."}, {"li": "Maintain a working knowledge of how various applications operate, how they interact with one another, and skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues."}, {"li": "Manage provisioning and deprovisioning of user accounts."}, {"li": "Monitor system performance and usage to identify resource issues and maintain reliability."}, {"li": "Assist in coordination of new software releases, fixes, and upgrades with technical teams and users."}, {"li": "Assist with the coordination and execution of external audits."}, {"li": "Ensure compliance with organizational security rules and standards."}, {"li": "Document relevant business processes and their implications on ERP information security as relates to SOX required controls."}, {"li": "Ensure company standards regarding security control elements throughout the organization are followed."}, {"li": "Create and maintain documentation on processes, policies, application configuration, and help-related materials for end users."}, {"li": "Support the continuous improvement culture through the identification of potential process/procedural improvements and/or participation on cross-functional/regional teams."}, {"li": "Assist in other areas of the department and company when needed."}], "h2": "Qualifications", "ul": [{"li": "Minimum of 2 years related work experience."}, {"li": "Post-secondary degree/diploma in computer science, information technology, or related field considered an asset."}, {"li": "Experience using Microsoft Dynamics Navision or Microsoft Dynamics Business Central preferred."}], "h2": "Knowledge, Skills, and Attributes", "ul": [{"li": "Excellent interpersonal and communication skills."}, {"li": "Ability to work independently and efficiently with minimal supervision in a fast-paced environment."}, {"li": "Demonstrated sense of urgency."}, {"li": "Strong analytical, organization, and problem-solving skills."}, {"li": "Continuous improvement and customer-centric mindset."}, {"li": "Good financial and business awareness."}, {"li": "Strong written, verbal skills, and presentation skills."}, {"li": "Attention to detail and accuracy."}, {"li": "Strong knowledge in Microsoft Office applications (Excel, PowerPoint, etc.)."}], "h2": "Competencies", "ul": [{"li": "Ability to coordinate across teams, working closely with peers to ensure the appropriate focus and sense of urgency is applied to all."}, {"li": "Communicate professionally, both verbally and in writing to coworkers and customers."}, {"li": "The position may require work outside of normal business hours (including some weekends and holidays) in response to critical, business-impacting situations."}], "p": "If you feel Watson Building Supplies a GMS Company is a good fit for your career goals and skill set, we invite you to apply and look forward to reviewing your application."}

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