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ERP Systems Administrator

2 months ago


Vaughan, Ontario, Canada Watson Building Supplies a GMS Company Full time
Job Summary

We are seeking an experienced ERP Systems Administrator to join our team at Watson Building Supplies, a GMS Company. The successful candidate will be responsible for supporting and maintaining our Enterprise Resource Planning (ERP) program, ensuring the smooth operation of our business processes.

Key Responsibilities
  • ERP System Management: Perform routine ticket management and escalations to drive ERP-related problems to final resolution.
  • System Knowledge: Develop a comprehensive understanding of the applications and infrastructure within the environment and how they impact employees, customers, and the business.
  • Troubleshooting: Assist in the remote troubleshooting and resolution of customer incidents.
  • User Management: Manage provisioning and deprovisioning of user accounts.
  • System Performance: Monitor system performance and usage to identify resource issues and maintain reliability.
  • Software Releases: Assist in the coordination of new software releases, fixes, and upgrades with technical teams and users.
  • Audit Coordination: Assist with the coordination and execution of external audits.
  • Security Compliance: Ensure compliance with organizational security rules and standards.
  • Documentation: Document relevant business processes and their implications on ERP information security as relates to SOX required controls.
  • Process Improvement: Support the continuous improvement culture through the identification of potential process/procedural improvements and/or participation on cross-functional/regional teams.
Requirements
  • Experience: Minimum of 2 years related work experience.
  • Education: Post-secondary degree/diploma in computer science, information technology, or related field considered an asset.
  • Skills: Excellent interpersonal and communication skills, ability to work independently and efficiently with minimal supervision in a fast-paced environment, demonstrated sense of urgency, strong analytical, organization, and problem-solving skills, continuous improvement and customer-centric mindset, good financial and business awareness, strong written, verbal, and presentation skills, attention to detail and accuracy, and strong knowledge in Microsoft Office applications (Excel, PowerPoint, etc.).