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Restaurant Operations Manager

1 month ago

Cochrane District, Canada A&W Restaurant Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at A&W Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate the performance of team members and provide constructive feedback for improvement.
  • Cost products and services to ensure optimal profitability and efficiency.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Participate in marketing plans and implementation to promote our brand and attract new customers.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements:
  • 1-2 years of experience in a restaurant management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Strong analytical and problem-solving skills.