Customer Service Representative

4 weeks ago


Markham, Ontario, Canada Computer Talk Full time

About ComputerTalk:

ComputerTalk Technology Inc. is a dynamic company in the rapidly evolving Internet call center and telecommunications market. Our customers are based in North America and Europe. We are at a pivotal stage in our growth and are actively seeking talented individuals with boundless energy and creativity to drive innovation, learn, and execute. Our elite team is accustomed to overcoming challenges and outperforming industry giants in the competitive contact center market. Our product suite is utilized in major contact centers worldwide.

About the Role:

We have an immediate opening for a Customer Service candidate in our Richmond Hill head office. The ideal candidate will be able to multitask across various aspects of customer service business processes, including implementing solutions that meet customer requirements, handling technical support issues, and traveling to customers to install and troubleshoot. The candidate will work as part of a team to support our comprehensive product line.

About You:

  • Windows 2000 and 2003 server administration, deployment, and performance tuning
  • Experience with Cisco firewalls, routers, and switches
  • Technical Support Experience 3 to 5 years
  • Direct Customer Exposure/Experience
  • Positive Phone Manner
  • Some overtime/on-call required
  • Travel Required (


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