Commercial Lines Account Manager

4 weeks ago

Markham, Ontario, Canada Brown & Brown Insurance Full time

Job Summary:

Brown & Brown Canada is seeking a highly skilled Commercial Lines Account Executive to join their dynamic team. As a key member of the team, you will be responsible for ensuring the successful renewal of commercial lines policies, building strong relationships with clients, and driving business growth.

Key Responsibilities:

  • Work closely with Commercial Lines Leaders and Producers to ensure the completion of all renewals, including meeting attendance.
  • Support the renewal process for assigned and prospective clients, including ordering updated loss information, obtaining updated information, handling renewal applications, and reviewing and facilitating renewal pricing.
  • Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
  • Oversee the completion of administrative tasks, including issuance of certificates of insurance, auto ID cards, and processing policies/endorsements.
  • Conduct and assemble accurate marketing proposals in draft and final form.
  • Build successful relationships with clients, vendors, and carriers to improve client retention.
  • Handle a diverse range of insurance products in the Commercial Lines arena.
  • Daily contact with insurance carriers.
  • Manage inquiries and complaints regarding carrier claims resolution and act as liaison on behalf of assigned accounts to intervene with delays in claim processing.
  • Investigate research and provide timely responses to all clients.
  • Assist Producers with new business calls and implementation of new business for newly assigned accounts.
  • Attend departmental service meetings.
  • Support training, development, and mentorship of team.
  • Help grow the assigned book of business through account rounding and referrals.

Requirements:

  • Bachelor's Degree preferred.
  • 5+ years of experience in Commercial Lines department at an agency or company level preferred.
  • Extensive computer knowledge in a Windows environment, utilizing Microsoft Office Suite.
  • RIBO License required.
  • Insurance designation strongly preferred.

What We Offer:

  • Excellent growth and advancement opportunities.
  • Competitive pay based on experience.
  • Personal Time Off (PTO).
  • Generous benefits package, including health, dental, vision, and many additional benefits.
  • Employee Stock Purchase Plan.

We are an Equal Opportunity Employer, committed to diversity and inclusion in our team and applicants.

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