Commercial Lines Account Manager

4 weeks ago

Markham, Ontario, Canada Brown & Brown Insurance Full time

Job Summary:

Brown & Brown Canada is seeking a highly skilled Commercial Lines Account Executive to join their dynamic team. As a key member of the team, you will be responsible for ensuring the successful renewal process for assigned and prospective clients.

Key Responsibilities:

  • Work closely with Commercial Lines Leader and Producers to ensure completion of all renewals, including meeting attendance.
  • Support the renewal process for all assigned and prospective clients, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing, preparing the renewal proposal, and binders.
  • Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
  • Oversee the completion of administrative tasks, including issuance of certificates of insurance, auto ID cards, and processing policies/endorsements.
  • Conduct and assemble in draft and final form all accurate marketing proposals.
  • Build successful relationships with clients, vendors, and carriers to improve client retention.
  • Handle a diverse range of insurance products in the Commercial Lines arena.
  • Daily contact with insurance carriers.
  • Manage inquiries and complaints regarding carrier claims resolution and act as liaison on behalf of assigned accounts to intervene with delays in claim processing.
  • Investigate research and provide timely responses to all clients.
  • Assist Producers with any new business calls and implementation of new business for newly assigned accounts as a resource.
  • Attend all departmental service meetings.
  • Support training, development, and mentorship of team.
  • Help grow the assigned book of business through account rounding and referrals.
  • Follow agency guidelines, policies, and procedures.

Requirements:

  • Bachelor's Degree is preferred.
  • 5+ years functioning in Commercial Lines department at an agency or company level is preferred.
  • Must have extensive computer knowledge in a Windows environment, utilizing Microsoft Office Suite.
  • RIBO License is required.
  • Insurance designation strongly preferred.

What We Offer:

  • Excellent growth and advancement opportunities.
  • Competitive pay based on experience.
  • Personal Time Off (PTO).
  • Generous benefits package, including health, dental, vision, and many additional benefits.
  • Employee Stock Purchase Plan.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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