Fleet Licensing Specialist
2 days ago
We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. Our goal is to simplify fleet management so that our clients are free to achieve their business goals.
About UsElement Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets.
Salary InformationThe hiring base salary range for this position is $54,400 - $74,800 annually, based on market data and individual qualifications.
A culture of innovation, empowerment, decision-making, and accountability fosters a collaborative work environment. Our team members enjoy comprehensive health and welfare benefits, paid time-off programs, and additional benefits and amenities.
Job DescriptionThis role is responsible for processing and renewing vehicle registrations as well as responding to incoming inquiries & requests including billing related tasks relevant to the Licensing team.
- Complete Licensing projects – Lease Assignments & Assumptions, Name Changes, Sale Lease Back, Amalgamations, Provincial Registration Number Creation, Joint Ventures
- Ensure deliverables are completed to satisfy the monthly requirements within benchmarks
- Process billing for all Licensing related tasks
- Ensure all billing is received and processed prior to billing cutoff for month
- Timely reconciliation of assigned Credit Card account
- Execute incoming Service Cloud requests, ensuring accurate, detailed and on-time responses
- Serve as Licensing Subject Matter Expert, assisting Commercial team as needed
- Serve as point of contact to communicate and resolve issues with other teams
- Assist team to complete daily tasks during seasonal highs & vacation periods
- Identify opportunities for process improvements
To succeed in this role, you will need:
- Bachelor's degree in business or related field required
- Comprehensive understanding of Canadian Licensing regulations and requirements is an asset
- Bilingual preferred but not required
- Fleet industry experience is an asset
- 2 – 3 years Customer Service experience preferred
- Proficient in MS Office Suite
- Able to build good working relationships with team members, collaboration skills
- Strong focus on driving results
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