Service Technician

3 days ago

Montreal, Quebec, Canada NETZSCH Pumps & Systems Canada Full time
Job Summary

We are seeking a highly skilled Service Technician to join our team at NETZSCH Pumps & Systems Canada. As a Service Technician, you will play a critical role in ensuring exceptional customer experiences by providing top-notch service and support.

Key Responsibilities
  • Test and observe mechanical conditions of equipment to identify areas for improvement.
  • Troubleshoot and repair faulty equipment to ensure optimal performance.
  • Repair or replace components as needed to maintain equipment efficiency.
  • Test equipment to ensure proper performance and functionality.
  • Provide on-site servicing and repair to customers.
  • Offer training to customers on equipment operation and maintenance.
  • Provide direct customer service to address concerns and resolve issues.
  • Promote aftermarket sales and service to customers.
  • Complete inspection, service, and commissioning reports to document work completed.
Requirements
  • Previous experience in a similar role is an asset.
  • Proficiency in French and English, both spoken and written.
  • Proven ability to apply logic and reason to solve complex challenges.
  • Mechanical aptitude and ability to lift up to 50 pounds.
  • Strong organizational skills and attention to detail.
  • Strong safety mindset and ability to work independently.
  • Ability to communicate effectively with customers and team members.
Preferred Qualifications
  • Well-developed analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and ability to work independently.
  • Ability to think outside the box and demonstrate a professional demeanor.
  • Cooperative and agreeable team player with a sense of urgency.
What We Offer
  • Full-time position with competitive compensation and benefits package.
  • Opportunity to work with a global leader in complex fluid management.
  • Chance to develop your skills and advance your career in a dynamic industry.

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