Restaurant Operations Manager

1 month ago

Milton, Ontario, Canada Carlisle Corporation Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to join our team at Carlisle Corporation. As a General Manager, you will be responsible for executing the store plan to achieve established standards, sales, local marketing programs, and profits.

Key Responsibilities
  • Staffing and personnel training to maximize customer satisfaction
  • Operating and maintaining the store to ensure quality products and services
  • Developing and executing a local store marketing plan to promote Wendy's in the community
  • Maintaining adequate bench strength in the management team and ensuring co-manager has adequate crew depth for each shift
  • Training store personnel to execute procedures for preparation and serving of quality products
  • Resolving customer complaints within 24 hours of receipt
  • Executing cleaning plan through delegation to the management team
  • Training store personnel in company standards and managing a development plan for each manager
  • Managing production labor control and food cost control using flowcharts and store schedule and positioning system
  • Monitoring and managing store inventory levels to ensure product/item availability
  • Establishing realistic and meaningful daily operational goals for management and staff
  • Maintaining safe working conditions in the store and following company policy for cash control and security
Requirements
  • 1-2 years management/operations experience in the restaurant industry
  • Ability to lead and motivate a team to achieve high standards of quality, service, and cleanliness
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and make decisions quickly
About Us

We are a leading quick-service restaurant chain committed to serving high-quality food and providing excellent customer service. We value our employees and strive to create a positive and supportive work environment.

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