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Hotel Operations Manager

1 month ago

Penticton, British Columbia, Canada Sahara Courtyard Inn (1995) Ltd. Full time
Job Summary

We are seeking a highly skilled Hotel Manager to join our team at Sahara Courtyard Inn (1995) Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Perform front desk duties
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Establish work schedules
  • Organize and maintain inventory
Requirements
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 2 years to less than 3 years of experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and decision-making skills
Work Environment

The successful candidate will work in a fast-paced hotel environment, with a focus on providing excellent customer service and ensuring that all aspects of the business run smoothly and efficiently.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.