Hotel Operations Manager

3 weeks ago


Penticton, British Columbia, Canada GILL ONWARD ENTERPRISES INC. Full time

GILL ONWARD ENTERPRISES INC. is seeking a skilled and experienced Hotel Operations Manager to join our team.

Job Summary:

  • Develop and implement policies and procedures for daily hotel operations.
  • Recruit, hire, and supervise staff to ensure excellent customer service.
  • Perform front desk duties, including checking in guests, handling complaints, and providing assistance with special needs.
  • Establish work schedules and ensure a fast-paced, dynamic work environment.

Requirements:

  • Bachelor's degree in a related field.
  • 1-2 years of experience in hotel management.
  • Excellent communication and leadership skills.
  • Ability to work under pressure and maintain attention to detail.

Work Environment:

  • Hotel, motel, or resort setting.
  • Fast-paced environment with a focus on customer satisfaction.
  • Ability to work varying shifts, including evenings and weekends.

Personal Qualities:

  • Team player with excellent communication skills.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable in a dynamic work environment.


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