Café Operations Specialist
3 weeks ago
At Qwelli l'art du gelato inc, we are seeking a skilled Café Manager to oversee the day-to-day operations of our café.
About the RoleWe offer a competitive estimated salary of $50,000 per year, depending on experience and qualifications.
ResponsibilitiesThe successful candidate will be responsible for:
- Monitoring staff performance and providing constructive feedback;
- Planning and organizing daily operations, including staffing, inventory management, and customer service;
- Recruiting and training new staff members to ensure excellent customer service;
- Scheduling staff and managing their workloads;
- Supervising staff to maintain high standards of quality and efficiency;
- Balancing cash and completing balance sheets, cash reports, and related forms;
- Addressing customer complaints or concerns in a professional and courteous manner;
- Providing exceptional customer service to create a positive and welcoming atmosphere;
Benefits
- A generous bonus structure based on performance;
- Opportunities for professional growth and development within the company;
- A comprehensive benefits package, including gratuities.
To be considered for this role, you must have:
- Secondary (high) school graduation certificate;
- 1-2 years of experience in a similar role, preferably in the food service industry;
- Excellent communication and leadership skills;
- Ability to work effectively in a fast-paced environment;
- Strong organizational and problem-solving skills;
Language
This is an English-speaking position, and proficiency in French is an asset.
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