Production Operations Specialist
1 week ago
About the Role
">We are seeking a highly skilled Production Operations Specialist - Application Support to join our team at ALLTECH CONSULTING SVC INC.
">Job Summary
">The successful candidate will be responsible for handling production management services, including end-user support, systems monitoring, incident management, problem management, plant management, and event management.
">In this role, you will build extensive business and application knowledge required for supporting client-facing applications.
">You will diagnose and resolve application issues to ensure optimal performance and usability.
">Key responsibilities include:
">- Identifying and implementing automation to reduce toil, improve efficiency, and eliminate customer impact.">
- Providing root cause analysis with recommendations for improvements.">
- Configuring application monitors using industry-standard monitoring tools and developing customized monitoring solutions.">
- Interfacing with clients and other technology teams to provide governance and control around the production environment.">
- Managing/driver outage calls and significant incidents; coordinating communications within a floor environment.">
- Acting as a primary escalation/communication point between Application development teams and Business Units.">
- Initiating, growing, and shaping processes, procedures, and strategies to make the team more efficient.">
- Estimated annual salary range: $85,000-$115,000 depending on location and experience.
Why Work with Us?
">Alltech Consulting SVC Inc. is a leading provider of IT consulting services. We offer a dynamic work environment, competitive compensation packages, and opportunities for career growth and development.
">Requirements
">To be successful in this role, you will need:
">- Extensive experience in production operations and application support.">
- Strong analytical and problem-solving skills.">
- Ability to work effectively in a team environment.">
- Excellent communication and interpersonal skills.">
- Bachelor's degree in Computer Science, Information Technology, or related field.
What We Offer
">Alltech Consulting SVC Inc. offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, paid time off, and opportunities for professional development.
">We are an equal opportunity employer committed to diversity and inclusion.
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