Restaurant Operations Manager

1 day ago

Chilliwack, Canada Ultimate Wings Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Ultimate Wings Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:
  • Inventory Management: Organize and maintain inventory levels to ensure that we have the necessary supplies to meet customer demand.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Team Leadership: Supervise a team of more than 20 people, providing guidance and support to ensure that they are meeting their job responsibilities.
  • Financial Management: Manage the financial aspects of the restaurant, including budgeting and forecasting.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to increase sales and customer engagement.
Requirements:
  • Education: College/CEGEP or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: MS Excel, MS Office, MS PowerPoint, and strong leadership and communication skills.
What We Offer:
  • Free Parking: Free parking available for employees.
  • Support for Newcomers and Refugees: We recruit and support newcomers and refugees who were displaced by a conflict or natural disaster.
  • Support for Youth: We offer on-the-job training and mentorship opportunities for youth.
  • Support for Indigenous People: We provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
Language:

English is the primary language of communication in this role.

Work Hours:

40 hours per week.

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