Branch Manager

4 weeks ago

Québec, Quebec, Canada NBC Full time
Job Summary

As a Branch Manager at NBC, you will play a key role in the smooth operation of your branch, ensuring daily listening and coaching to support the employees under your management. Your primary responsibility will be to implement the Bank's strategic vision, while allowing your team to develop professionally.

Key Responsibilities:

  • Achieve the expected financial contribution target of the branch by identifying with your team the expected behaviors and business development activities
  • Provide personalized coaching to advisors, the Client Service Manager, and the business development support team to develop their skills and support them in their career path
  • Hire, develop, and manage the performance of your team members
  • Mobilize the team to ensure a superior customer experience
  • Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance, and branch operating procedures
  • Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs)
  • Develop a lasting relationship with the branch's customers through various activities aimed at customer acquisition and retention
  • Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential

About the Team:

As a Branch Manager at NBC, you will benefit from the solidity of a large company, a vast territory with great potential, and working conditions allowing flexibility. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences, and diverse profiles enriches your development from all points of view.

Requirements:

  • Between five and ten years of experience in management and coaching of a consulting/business development team
  • Between five and ten years of experience in business development in the financial field
  • Diploma of College Studies (DEC) and eight to ten years of experience, depending on the level of the position
  • Industry-related university certificate or PUB and nine years of experience, depending on the level of the position
  • Bachelor's degree related to the industry and five to seven years of experience, depending on the level of the position
  • Master's degree and five years of experience, depending on the level of the position
  • Be a mutual fund representative (REC)
  • Be responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring

Skills:

  • Client-focused
  • Critical Thinking
  • Decision Making
  • Diversity & Inclusion
  • Emotional Intelligence
  • Learning Agility
  • Managerial Courage
  • Mobilization
  • Partner Development
  • Problem Solving
  • Resiliency
  • Risk Management
  • Strategy Execution
  • Stress Management

Benefits:

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic

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