Branch Manager

4 weeks ago

Québec, Quebec, Canada NBC Full time
Job Summary

We are seeking a highly skilled Branch Manager to join our team at National Bank. As a key member of our management team, you will be responsible for the smooth operation of your branch, ensuring daily listening and coaching to support the growth and development of your team.

Key Responsibilities:

  • Achieve the expected financial contribution target of the branch by identifying with your team the expected behaviors and business development activities
  • Provide personalized coaching to advisors, the Client Service Manager and the business development support team to develop their skills and support them in their career path
  • Hire, develop and manage the performance of your team members
  • Mobilize the team to ensure a superior customer experience
  • Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance and branch operating procedures
  • Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs)
  • Develop a lasting relationship with the branch's customers, through various activities aimed at customer acquisition and retention
  • Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential

About Us:

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

What We Offer:

  • Competitive compensation
  • A wide range of flexible benefits to help promote your wellbeing and that of your family
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic

Requirements:

  • Between five and ten years of experience in management and coaching of a consulting / business development team
  • Experience in business development in the financial field
  • Diploma of College Studies (DEC) and eight to ten years of experience, depending on the level of the position
  • Industry-related university certificate or PUB and nine years of experience, depending on the level of the position
  • Bachelor's degree related to the industry and five to seven years of experience, depending on the level of the position
  • Master's degree and five years of experience, depending on the level of the position
  • Be a mutual fund representative (REC)
  • Be responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring

Skills:

  • Client-focused
  • Critical Thinking
  • Decision Making
  • Diversity & Inclusion
  • Emotional Intelligence
  • Learning Agility
  • Managerial Courage
  • Mobilization
  • Partner Development
  • Problem Solving
  • Resiliency
  • Risk Management
  • Strategy Execution
  • Stress Management

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