Digital Operations Specialist

3 days ago


Toronto, Ontario, Canada Dentsu Aegis Network Ltd. Full time
Job Summary
Dentsu Aegis Network Ltd. is seeking a skilled Digital Operations Specialist to join our team in Toronto. As a Digital Operations Specialist, you will be responsible for providing quality media operations support to our clients and ensuring the smooth delivery of their campaigns.

The ideal candidate will have experience in digital media buying and delivery, as well as excellent time management and communication skills. If you are a detail-oriented and organized individual with a passion for delivering high-quality results, we encourage you to apply.

About the Role
This role involves working closely with our clients to understand their needs and develop effective operational strategies to meet those needs. You will be responsible for executing media operational activities, including campaign setup, traffic and launch, and optimization. You will also work closely with our team members and leadership to implement continuous improvement initiatives related to client and campaign delivery.

Responsibilities
* Engage and maintain relationships with key partners across all Media brands in Canada
* Partner with team members and leadership to implement continuous improvement initiatives related to client and campaign delivery
* Support brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch, and optimization
* Support client and internal billing by approving client and intercompany invoices
* Reconcile media delivered with supplier and resolve mismatched supplier invoices and discrepancies within the designated timeframe
* Create reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in DAN media systems)
* Provide additional operational support as needed

Qualifications
* Post-secondary Degree or Diploma in Media, Advertising, Finance, Accounting, or related field
* Previous experience in digital (programmatic, search and social, direct digital) and/or non-digital (Broadcast and Print and Out-of-Home) media buying and delivery or operations preferred
* Excellent time management and ability to help teams meet urgent deadlines
* Ability to work cross-functionally and build relationships with multiple stakeholders
* Ability to drive continuous improvement and best-in-class customer service
* Strong written and verbal communication skills
* Knowledge and proven experience with finance, budgeting, and cost control principles
* Previous experience with media systems such as Media Ocean preferred
* Advanced Excel Skills: Proficient in using Microsoft Excel, including advanced functions such as VLOOKUP, INDEX/MATCH, pivot tables, data validation, and complex formula creation
* Data Analysis & Reporting: Demonstrated ability to analyze large sets of data, create insightful reports, and generate financial or operational summaries using Excel
* Financial Modeling: Experience building and maintaining financial models, budgets, and forecasts using Excel
* Data Manipulation & Transformation: Ability to clean, format, and manipulate large datasets, ensuring accurate analysis and reporting

Additional Information
This position offers a competitive salary range of $40k-$50k. Actual salary will be based on relevant experience, knowledge, and skills. A range of benefits are available to all permanent employees.

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