Retail Store Manager

4 weeks ago

United Counties of Prescott and Russell, Canada ONTARIO INC. Full time
Retail Store Supervisor Job Description

ONTARIO INC. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
  • Authorize payments by cheque and manage our store's finances effectively.
  • Order merchandise and manage our inventory levels to meet customer demand.
  • Establish work schedules and ensure our store is well-staffed at all times.
  • Supervise and co-ordinate the activities of our sales team, providing guidance and support as needed.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform our business decisions.
  • Resolve customer complaints and issues promptly and professionally.
  • Organize and maintain our store's inventory, ensuring it is accurate and up-to-date.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical stamina to handle heavy loads and stand for extended periods.
Work Environment:

Our store operates in a fast-paced environment, with a focus on excellent customer service and sales growth. As a Retail Store Supervisor, you will be expected to work effectively in a team environment, communicate clearly with colleagues and customers, and maintain a high level of professionalism at all times.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

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