Hospitality Service Representative

4 weeks ago


Medicine Hat, Alberta, Canada City of Medicine Hat Full time

Are you passionate about delivering exceptional customer experiences? We're seeking enthusiastic individuals to join our Food and Beverage team at the City of Medicine Hat

As a Hospitality Service Representative, you'll play a vital role in preparing, distributing, and selling food, beverages, and merchandise to patrons at various events. Your key responsibilities will include:

  • Setting up, opening, and closing the hospitality booth while maintaining a clean and organized workspace.
  • Preparing and serving beverages, including in-seat service during events.
  • Handling retail sales and completing reconciliations according to approved cash handling procedures.
  • Providing general information about the facility, services, events, and attractions when needed.
  • Operating kitchen equipment, such as the grill and deep fryer, for food preparation, adhering to portion sizes, cooking methods, and quality standards.
  • Monitoring ice levels in concessions and ensuring prompt deliveries as needed.
  • Removing and disposing of recyclables and garbage around food service areas properly.
  • Demonstrating excellent customer service skills, projecting a positive image of self and the organization while being reliable and organized.

As a member of our team, you'll enjoy a collaborative environment, opportunities for career growth, and access to ongoing training and development programs. If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity



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