Hospitality Manager
4 days ago
Job Title: Hospitality Manager - Food Service Lead
Salary: $60,000 - $80,000 per year
Job Description: We are seeking a highly skilled and experienced Hospitality Manager - Food Service Lead to join our team at Sizzling Wok. As a key member of our management team, you will be responsible for leading the food service team to deliver exceptional customer experiences.
Key Responsibilities:
- Establish Methods to Meet Work Schedules: Develop and implement effective methods to ensure that work schedules meet the needs of our customers and staff.
- Supervise and Coordinate Activities of Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that high-quality standards are maintained.
- Train Staff in Job Duties: Train staff in job duties, sanitation, and safety procedures to ensure that they have the skills and knowledge required to perform their roles effectively.
- Estimate Ingredient and Supplies Required: Estimate the quantity of ingredients and supplies required for meal preparation, minimizing waste and ensuring that we have sufficient stock on hand.
- Hire Food Service Staff: Hire and manage a team of food service staff, including cooks, servers, and hosts/hostesses.
- Maintain Quality Control Standards: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
- Prepare Budget and Cost Estimates: Prepare budgets and cost estimates for food and labor costs, ensuring that we operate within budget.
- Address Customer Complaints: Address customer complaints and concerns in a professional and courteous manner, resolving issues promptly and efficiently.
- Maintain Records: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights into our operations.
- Prepare Reports: Prepare regular reports on sales, customer feedback, and other key performance indicators, enabling us to make informed decisions.
Requirements:
- Education: Secondary (high) school graduation certificate
- Experience: Experience in a supervisory or management role in a food service environment is an asset.
- Knowledge and Skills: Knowledge of food safety and sanitation procedures, as well as excellent communication and interpersonal skills.
Benefits: Competitive salary, comprehensive benefits package, and opportunities for career advancement.
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