First Nations/Métis/Inuit Banking Representative

4 weeks ago


Thunder Bay, Ontario, Canada CIBC Full time

About the Role

CIBC is committed to creating an inclusive environment that reflects the diversity of our clients and our communities. We are seeking a First Nations, Métis, and Inuit job-seeker to join our Personal Business Banking team as a Client Service Representative or Financial Service Representative.

Key Responsibilities

  • Provide exceptional client service to First Nations, Métis, and Inuit clients, understanding their unique needs and priorities.
  • Work collaboratively with clients to understand their financial goals and provide tailored solutions to meet their needs.
  • Develop and maintain strong relationships with clients, leveraging CIBC's best-in-class mobile and online banking options to recommend the right products and solutions.
  • Stay up-to-date on industry trends and regulatory requirements, ensuring compliance and providing expert advice to clients.
  • Work effectively in a fast-paced banking centre environment, prioritizing tasks and managing multiple clients and projects simultaneously.

Requirements

  • 1 year of experience in a client-facing role, preferably in a banking or financial services environment.
  • Strong communication and interpersonal skills, with the ability to build trust and rapport with clients from diverse backgrounds.
  • Ability to work effectively in a team environment, collaborating with colleagues to achieve shared goals.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer

  • A competitive salary and incentive pay structure.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A defined benefit pension plan and employee share purchase plan.
  • Opportunities for professional development and career advancement.
  • A dynamic and inclusive work environment that values diversity and promotes work-life balance.

Why CIBC?

CIBC is a leading Canadian bank with a long history of serving the financial needs of individuals, businesses, and communities. We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' growth and development.

How to Apply

If you are a motivated and customer-focused individual with a passion for serving First Nations, Métis, and Inuit clients, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills.


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