Senior Technical Program Manager
1 month ago
Amazon Shopping Videos is a strategic program at Amazon, responsible for introducing a new experience where customers can find product inspiration through video, learn more about products, and interact with creators and their communities.
Job Responsibilities- Execute and deliver technical/engineering projects for Amazon Live, including retail shoppable video watching customers and creator/influencers producing high-value livestreams.
- Contribute to the strategic technical vision by advocating for and securing bandwidth investments to innovate the product for customers.
- Earn the trust of partners, stakeholders, and dependencies through data and align on common objectives to deliver an engaging livestream experience.
- Inform leaders and stakeholders via bi-weekly program reviews, contribute to WBRs/MBRs/QBRs, and actively participate in OP1/OP2 planning.
- Advocate for the customer by dogfooding the experience and providing product feedback to evolve the product.
- Keep all contributors to the program accountable for deliveries and timely decision-making to ensure streamlined product development processes.
Assess risks during roadmap planning and weekly execution with PMs and SDMs. Own reporting mechanisms while contributing to org-wide MBRs, QBRs. Participate in OP1 and OP2 discussions to gain context on business objectives and goals. Own the goals update process for the team and streamline existing reporting processes to remove duplication/waste in status reporting to senior leaders and stakeholders. Collaborate with SDMs and engineers to identify and mitigate risks/blockers to delivery and escalate in a timely manner as necessary. Understand how external factors impact execution plans.
Requirements- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
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