Business Operations Analyst

5 days ago

Ottawa, Ontario, Canada Scotiabank Full time

About the Role

The Scotiabank Global Wealth Engineering Technology Team is seeking a Business Systems Analyst to help implement a new Financial Planning solution for our wealth customers.

The successful candidate will have a University degree with a business, engineering, or computer science focus, or equivalent educational/professional experience and/or qualifications.

Key Responsibilities

  • Support the business in gathering requirements and operational management.
  • Assess and align to the prioritized product backlog of new features, refactoring existing features, and backlogged defects.
  • Monitor industry trends where applicable.
  • Be an expert in applicable advisor practices and operational processes, seeking opportunities for process improvements facilitated by system enhancements.
  • Coordinate stakeholder input to elicit feedback for product enhancements to bring into the product backlog.
  • Collaborate with stakeholders to break down larger projects into more granular, prioritized components that may be released individually.
  • Work with stakeholders and the team to articulate business requirements to support development, QA, and change management activities for new product feature implementation.
  • Coordinate with other delivery teams including Enterprise Architecture, Software Development, QA, Deployment Management, Security, and Defect Management in executing projects or release vehicles.
  • Work closely with application development and quality assurance team members during all stages of the system development life cycle and bridge the gap between business and technology sides of the solution.
  • Coordinate and assist users during the user acceptance testing cycle where required.
  • Maintain a broad knowledge base of the products that support Scotiabank's business, especially those that are advisor or operations supporting.

What We Offer

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits starting on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - Opportunities for community engagement & belonging through various programs.

Working location condition: Hybrid

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