Clinical Coordinator, Respiratory Clinic

2 weeks ago

Vancouver, British Columbia, Canada PHSA Full time

Job Summary

We are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at the Respiratory Clinic. In this role, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.

Key Responsibilities

  • Schedule and book patient appointments using a computerized scheduling system, ensuring that appointments are booked in accordance with patient and departmental requirements.
  • Receive and register patients upon arrival, ensuring that patient demographics and information are complete and accurate.
  • Perform referral functions, including gathering additional information, performing data entry, and receiving and processing related paperwork.
  • Manage patient charts, ensuring that all necessary documentation is complete and up-to-date.
  • Provide excellent customer service to patients and families, responding to inquiries and requests for information in a timely and professional manner.
  • Collaborate with physicians, clinic nurses, and other allied health professionals to ensure that patient care is coordinated and effective.
  • Perform other related duties as assigned.

Requirements

  • Grade 12, plus two (2) years' recent experience in a related field, or an equivalent combination of education and experience.
  • Ability to keyboard 45 wpm and knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively and work in a team environment.
  • Ability to organize work and prioritize tasks.
  • Physical ability to carry out the duties of the position.

What We Offer

  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

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