Retail Operations Director

2 weeks ago


Nanaimo, British Columbia, Canada Comsense Holdings Ltd. Full time
Job Description

We are seeking a seasoned Retail Sales Manager to lead our retail operations. This is a permanent, full-time position requiring 35-40 hours of work per week.

About the Role

The successful candidate will be responsible for managing staff, assigning duties, and developing marketing strategies to drive sales growth. They will also oversee budget planning, revenue monitoring, and expense control. Strong analytical and problem-solving skills are essential in this role.

Key Responsibilities
  • Staff Management: Manage a team of retail professionals, assign tasks, and provide guidance to ensure excellent customer service.
  • Market Research: Conduct market research to identify consumer trends, potential sales volumes, and competitor activity.
  • Purchasing and Merchandising: Source and procure merchandise for resale, ensuring it meets company standards.
  • Marketing Strategy: Develop and implement effective marketing plans to increase brand awareness and drive sales.
  • Financial Management: Plan and manage budgets, monitor revenues, and control expenses to achieve business objectives.
  • Customer Service: Resolve customer complaints, supply shortages, and other issues promptly and professionally.
  • Recruitment and Training: Recruit, hire, and supervise staff members, as well as conduct performance reviews.
Requirements and Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: At least 1 year of experience in retail management or a related field.
Working Conditions

This is a permanent, full-time position with a weekly work term of 35-40 hours. The working language is English.



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