Beauty Department Store Operations Manager

2 weeks ago


Whitby, Canada Sportchek Full time

Pro Hockey Life is a leading retailer in the hockey industry, committed to sharing its passion for an active lifestyle and community involvement. As a Beauty Department Store Operations Manager, you will play a key role in driving business success through effective store operations, team leadership, and customer satisfaction.

About Pro Hockey Life

We are proud to be Canada's largest hockey-centric retailer, with a strong commitment to fostering a culture of belonging and inclusion. Our mission is to inspire Canadians to live an active, healthy lifestyle by providing exceptional products and services that meet their needs.

As a member of our team, you can expect:

  • A dynamic work environment that values teamwork, diversity, and inclusivity;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • A competitive salary, estimated at CAD $60,000 - CAD $80,000 per year, based on experience and location;
  • Flexible scheduling and first-class training platforms;
  • The opportunity to make a meaningful contribution to our organization and grow your career.
Job Description

This is an exciting opportunity to join our team as a Beauty Department Store Operations Manager. In this role, you will be responsible for:

  • Providing continuous feedback and coaching to store teams using store force reporting, daily huddles, and formal performance evaluation programs;
  • Flawless execution of PHL's visual compliance standards, store maintenance, and pricing standards (operational readiness review and dynamic merchandising programs);
  • Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit;
  • Following and ensuring compliance of all corporate LP, cash, and store audit compliance, and OH&S policies and procedures;
  • Captivating customers with exceptional service and product knowledge;
  • Maintaining accurate records and reports;
  • Supporting store initiatives and projects;
  • Developing and implementing strategies to improve store performance;
  • Sponsor and encourage team members to support community engagement efforts;
  • Organizing events and activities to promote team morale and motivation.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A minimum of [X] years of retail management experience, preferably in a similar role;
  • Excellent communication and interpersonal skills, with the ability to motivate and coach team members;
  • Strong problem-solving and analytical skills, with the ability to identify and implement solutions;
  • A keen eye for detail and accuracy, with the ability to maintain high standards;
  • Experience with store operations, visual merchandising, and inventory management;
  • Knowledge of retail software and technology;
  • Ability to lift up to [X] pounds and stand for long periods.
Benefits

In addition to a competitive salary and benefits package, we offer:

  • A comprehensive benefits program, including medical, dental, and vision coverage;
  • A pension plan and RRSP matching program;
  • Opportunities for professional growth and development;
  • A fun and dynamic work environment;
  • Recognition and rewards for outstanding performance.

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