Beauty Department Store Operations Manager
2 weeks ago
Pro Hockey Life is a leading retailer in the hockey industry, committed to sharing its passion for an active lifestyle and community involvement. As a Beauty Department Store Operations Manager, you will play a key role in driving business success through effective store operations, team leadership, and customer satisfaction.
About Pro Hockey LifeWe are proud to be Canada's largest hockey-centric retailer, with a strong commitment to fostering a culture of belonging and inclusion. Our mission is to inspire Canadians to live an active, healthy lifestyle by providing exceptional products and services that meet their needs.
As a member of our team, you can expect:
- A dynamic work environment that values teamwork, diversity, and inclusivity;
- Ongoing training and development opportunities to enhance your skills and knowledge;
- A competitive salary, estimated at CAD $60,000 - CAD $80,000 per year, based on experience and location;
- Flexible scheduling and first-class training platforms;
- The opportunity to make a meaningful contribution to our organization and grow your career.
This is an exciting opportunity to join our team as a Beauty Department Store Operations Manager. In this role, you will be responsible for:
- Providing continuous feedback and coaching to store teams using store force reporting, daily huddles, and formal performance evaluation programs;
- Flawless execution of PHL's visual compliance standards, store maintenance, and pricing standards (operational readiness review and dynamic merchandising programs);
- Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit;
- Following and ensuring compliance of all corporate LP, cash, and store audit compliance, and OH&S policies and procedures;
- Captivating customers with exceptional service and product knowledge;
- Maintaining accurate records and reports;
- Supporting store initiatives and projects;
- Developing and implementing strategies to improve store performance;
- Sponsor and encourage team members to support community engagement efforts;
- Organizing events and activities to promote team morale and motivation.
To succeed in this role, you will need:
- A minimum of [X] years of retail management experience, preferably in a similar role;
- Excellent communication and interpersonal skills, with the ability to motivate and coach team members;
- Strong problem-solving and analytical skills, with the ability to identify and implement solutions;
- A keen eye for detail and accuracy, with the ability to maintain high standards;
- Experience with store operations, visual merchandising, and inventory management;
- Knowledge of retail software and technology;
- Ability to lift up to [X] pounds and stand for long periods.
In addition to a competitive salary and benefits package, we offer:
- A comprehensive benefits program, including medical, dental, and vision coverage;
- A pension plan and RRSP matching program;
- Opportunities for professional growth and development;
- A fun and dynamic work environment;
- Recognition and rewards for outstanding performance.
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