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Heavy Duty Equipment Field Service Technician
2 months ago
Job Summary
Cummins Inc. is seeking a skilled Heavy Duty Equipment Field Service Technician to join our team in Mount Pearl, NL. As a key member of our Distribution Business, you will be responsible for providing technical support and maintenance services to our customers.
Key Responsibilities
- Perform preventative maintenance and basic repairs on heavy duty equipment at customer sites with minimal direction.
- Engage with customers in a courteous and professional manner, ensuring prompt and efficient attention to their needs.
- Apply specialized tools and follow documented procedures to diagnose and complete basic repairs, including preparing required parts and tools.
- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
- Complete required documentation, such as service worksheets, timesheets, and warranty claims.
- Complete training in line with skill and business requirements.
- Maintain service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation.
Requirements
- Intermediate level of workshop-related experience required.
- Some commercial inspections experience.
- Intermediate level knowledge of and/or experience with power generation products.
- High Voltage/Low Voltage experience.
Preferred Qualifications
- Advanced troubleshooting and repairs of generators, transfer switches, and auxiliary components.
- Startup and repair of bypass transfer switch.
- Mentor junior technicians, including technical support and documentation.
Compensation and Benefits
Cummins offers a competitive salary and benefits package, including a Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
Cummins is committed to the principles of diversity and employment equity under the Employment Equity Act and strives to ensure that our workforce reflects the diverse nature of Canadian society.
