Shift Manager

7 days ago

Brampton, Ontario, Canada Subway Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Subway Restaurant. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and they leave the restaurant satisfied.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory levels are optimal and that we are not overstocking or understocking.
  • Reporting: Prepare and submit reports on sales, inventory, and customer feedback, providing insights that can be used to improve our operations.
  • Culinary Knowledge: Have a good understanding of our menu and culinary genres, ensuring that our food is prepared to the highest standards.
  • Work Schedules: Establish work schedules for staff, ensuring that we have adequate coverage during peak periods and that staff are working efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Physical Demands: Standing for extended periods, with the ability to lift and move objects as required.
What We Offer
  • Mentorship: Opportunities for mentorship, coaching, and networking for staff.
  • Training: Training and development opportunities to enhance skills and knowledge.
  • Work-Life Balance: A supportive work environment that promotes work-life balance.

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