Bilingual Customer Service Representative

4 weeks ago


Québec, Quebec, Canada SPI Health and Safety Full time

Customer Service Agent

At SPI Health and Safety, we are seeking a highly skilled and multilingual Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Provide accurate and timely information to customers
  • Resolve customer complaints and issues
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Fluency in English and French (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Previous customer service experience an asset

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Join Us:

At SPI Health and Safety, we are committed to providing exceptional customer service and building long-term relationships with our clients. We are seeking a highly motivated and customer-focused individual to join our team and help us achieve our goals.



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