Bilingual Customer Service Representative
4 weeks ago
Customer Service Agent
At SPI Health and Safety, we are seeking a highly skilled and multilingual Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers
- Resolve customer complaints and issues
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- Fluency in English and French (written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Previous customer service experience an asset
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Why Join Us:
At SPI Health and Safety, we are committed to providing exceptional customer service and building long-term relationships with our clients. We are seeking a highly motivated and customer-focused individual to join our team and help us achieve our goals.
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