Customer Service Representative

3 weeks ago


Québec, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a Customer Service Representative to join our team at Randstad Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This is a permanent opportunity with a salary of $20/hour.

Key Responsibilities

- Answer customer inquiries regarding purchases, online order status, merchandise, returns, and loyalty programs.
- Navigate through our various platforms to resolve customer issues.
- Respond to customer calls and emails in a timely and professional manner.

Requirements

- Bilingual English-French language skills.
- Ability to learn new technological tools and software.
- Knowledge of the Office Suite and ability to navigate through it efficiently.
- Empathetic and patient individual with excellent interpersonal and communication skills.

What We Offer

- Permanent employment upon hire.
- Group insurance.
- Telemedicine service.
- Employee and family assistance program.
- RRSPs.
- In-store discounts up to 40%.
- Access to a training room.
- Free parking.

Work Environment

This is a 100% presential opportunity with three schedule options: Monday to Friday, Sunday to Thursday, or Wednesday to Saturday. You will be working in a state-of-the-art distribution center located in the Chauveau sector of Quebec City. The work environment is unique, with a friendly atmosphere, accessible by public transit, and free parking. On-site training will be provided to ensure your success in this role.

How to Apply

Send your resume to Randstad Canada, mentioning the job title: Customer Service Representative. If you have any questions, please do not hesitate to contact us.

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