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Client Experience Representative

2 months ago


London, Ontario, Canada Hillberg & Berk Full time
About the Role

Hillberg & Berk, a Canadian-owned luxury jewelry company, is seeking a highly motivated and customer-focused individual to join our team as a Seasonal Client Ambassador. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and promoting our brand initiatives.

Key Responsibilities:

  • Provide personalized customer service, ensuring a seamless shopping experience for all clients
  • Meet and exceed monthly sales targets, while partnering with store management to effectively promote brand initiatives
  • Communicate customer feedback, business trends, and recommendations to the Retail Store Management Team
  • Maintain visual presentation standards, ensuring the store is replenished and visually appealing at all times
  • Support store management in achieving sales goals and promoting brand initiatives

Requirements:

  • Minimum of two years retail sales experience, with a proven track record of delivering exceptional customer service
  • Excellent communication and time management skills
  • A keen eye for merchandising and visual presentation

About Hillberg & Berk

We are a customer- and employee-centric business with ambitious growth plans. We are committed to providing an inclusive, diverse, and equitable work environment, where all employees can thrive and contribute as their authentic selves. If you have a passion for delivering exceptional customer service, a strong work ethic, and a desire to grow and develop your career, we encourage you to apply.