ServiceNow Business System Analyst

6 days ago


Toronto, Ontario, Canada Tata Consultancy Services Full time
About TCS

Tata Consultancy Services (TCS) is a leading global technology company, committed to meeting the accessibility needs of all individuals. Our continued commitment to diversity and inclusion has been recognized by the Top Employers Institute as a Global Top Employer.

We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years. Our domain-led organizational structure offers businesses a single window into industry-specific solutions, with agile industry units embedded with capabilities for rapid responses.

Job DescriptionKey Responsibilities:
  • Coordinate communication between various departments to ensure awareness and approval for releases, enhancements, defects, and changes impacting In Service Now.
  • Assist and manage communications with the team, stakeholders, and business and IT management.
  • Implement and facilitate change management within assigned projects.
  • Define IT services and develop processes to manage, protect, and measure the ServiceNow service unit testing business solutions based on business requirements.
  • Participate in technical workshops with clients and multiple cross-vendors/stakeholders to finalize design solutions.
Requirements:
  • Experience working in Service Now Integrations like eBonding, Autocut, etc.
  • API and data mapping rules expertise essential.
  • Ability to work across various developers to ensure timely implementation and quality delivery.
About the Role

The SNOW BSA ServiceNow Business System Analyst will enhance or establish a professional network with managers and senior managers, business users regionally and globally. The successful candidate will have experience with APIs and data mapping rules and be able to participate in technical workshops with clients/multiple cross-vendors/stakeholders to finalize design solutions.

Our organizational structure is designed to offer businesses a single window into industry-specific solutions, with agile industry units embedded with capabilities for rapid responses. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Salary Range:

$90,000 - $110,000 per annum, depending on location and experience.

Benefits:

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).



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